Last Updated: December 2025

Welcome to Hotel Sonar Bangla.
Your privacy is extremely important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our hotel services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full Name

• Phone Number

• Email Address

• Residential Address

• Government ID details (if required during check-in)

• Payment details (processed securely through third-party gateways)

1.2 Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited on our website

• Cookies and usage data

2. How We Use Your Information

Your information is used for the following purposes:

• To confirm hotel bookings and process payments

• To communicate regarding reservations, offers, or support

• To improve website performance and user experience

• To maintain records as required under local laws

• To send promotional emails or notifications (optional and based on your consent)

3. Payment Information

We use secure third-party payment gateways such as Razorpay (or others as applicable).

• We do not store your full card or bank details.

• All payment data is processed through encrypted and PCI-DSS compliant systems.

4. Cookies

Our website uses cookies to:

• Improve browsing experience

• Analyze website traffic

• Personalize content
  You can disable cookies anytime through your browser settings.

5. Data Protection & Security

We take strong security measures to protect your data, including:

• SSL encryption

• Limited internal access

• Secure servers
  Although we strive for complete security, no online method is 100% secure.

6. Sharing of Information

We do not sell or rent your personal information.
We may share information only with:

• Payment gateway partners

• Legal authorities (if required by law)

• Trusted service providers such as email or hosting partners

All third-party partners follow strict confidentiality guidelines.

7. Your Rights

You have the right to:

• Access the personal data we hold

• Request corrections or updates

• Request deletion of your data (as per legal limits)

• Opt out of promotional communications anytime

8. Children’s Privacy

We do not knowingly collect information from children under 18. If we learn that such data has been collected, we will delete it immediately.

9. Links to External Websites

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content. Please review their policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Hotel Sonar Bangla
📍 Address: Rajbari Complex, Near Nehru Market, Old Digha
📞 Phone: 9830800223
📧 Email: omjashall@gmail.com